Refund / Exchange Policy

Due to the low prices on this site we do not allow refunds. However we want everyone to sleep great and we realize that there is always a very slim chance that your new mattress is not just right for you. Industry research finds that although most people love their mattress right away it can take some of us 30 days to get used to a new sleeping surface. If you need an exchange please contact us between 30 and 40 days after delivery. Due to our low pricing structure there will be a 20% restocking fee plus a $69 re-delivery charge. You can select something of equal value or pay the difference and get something of greater value. In order to do a one-time exchange your exchange mattress must be in mint condition, no stains, and all law tags. Adjustable beds cannot be exchanged.